Wariapendi Nursery – Privacy Policy

Last updated: September 2026

Wariapendi Nursery (“we”, “us”, “our”) is a native plant nursery and revegetation specialist located in the Southern Highlands of New South Wales. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have.

What we collect

We collect only the information we need to stay in touch with you and provide our services. This may include:

• Your name and email address, when you subscribe to our newsletter, make an enquiry, or provide your details at the nursery counter

• Your contact details and property information, when you book a design consultation or revegetation service

• Records of purchases or quotes, where relevant to providing you with service or follow-up advice

We do not collect sensitive personal information, and we do not purchase or trade mailing lists.

How we collect it

We collect your information directly from you — for example, when you:

• Sign up to our email newsletter (online or in person at the nursery)

• Contact us by phone, email, or through our website (www.wariapendi.com.au)

• Book a design consultation or purchase plants from us

• Interact with us on Facebook or Instagram and ask to be added to our mailing list

How we use your information

We use your personal information to:

• Send you our seasonal newsletter, which includes gardening advice, plant availability, and news about the nursery

• Respond to your enquiries and provide quotes or consultation services

• Keep records of consultations and orders so we can provide informed follow-up advice

We only send marketing emails to people who have subscribed to our newsletter or who have an existing customer relationship with us. Every email we send identifies Wariapendi Nursery as the sender and includes a working unsubscribe link.

Opting out

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of any email, or by contacting us directly. Unsubscribe requests are honoured promptly and no later than five business days after we receive them. Unsubscribing is free and does not require you to log in to anything or provide any information beyond your email address.

How we store and protect your information

Your contact details are stored securely in our email service provider’s system and in our internal business records. Access is limited to nursery staff who need it to communicate with you.

Our email newsletter is distributed using EmailOctopus, a third-party email service provider. This means your name and email address are stored on EmailOctopus’s servers, which may be located outside Australia (including in the United Kingdom, the European Union, and the United States). EmailOctopus is bound by its own privacy policy and data protection obligations, available at emailoctopus.com.

Who we share it with

We do not sell, rent, or trade your personal information to anyone. We only disclose your information:

• To our email service provider (EmailOctopus), solely for the purpose of sending you our newsletter

• Where required by law

Access and correction

You are welcome to ask us at any time what information we hold about you, and to ask us to correct or delete it. Just contact us using the details below and we will action your request promptly.

Changes to this policy

We may update this policy from time to time. The current version will always be available on our website at www.wariapendi.com.au, and the date at the top of this page shows when it was last revised.

Contact us

If you have any questions about this policy or how we handle your information, please contact us:

Wariapendi Nursery

33-35 Church Ave., Colo Vale, 2575, NSW

(02) 4889 4327

sales@wariapendi.com.au

www.wariapendi.com.au